How to lose a customer for life

Ok, not really, but I am seriously annoyed that Discount Tire misplaced the center cap on my spare while they were removing a nail, and then tried to tell me it probably wasn’t on there in the first place.

Granted, it’s a free service, but the free service just cost me $25 with shipping to get a new cap. Grumble grumble #firstworldproblems.

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Illustration for article titled How to lose a customer for life

(Honestly it’s not the $25 that bothers me, it’s the week I’ll be driving around with an ugly hole there. Vanity, thy name is Just Jeepin’.)