How BP/Castrol lost a customer

A while back I bought five quarts of Castrol oil. The auto supply store offered a rebate, $5 or so. So I filled out the form, got an envelope, put the form and the receipt in the envelope, stuck a postage stamp on it, put it in the mailbox, and promptly forgot all about it.

A number of months passed, and then the other day I got a postcard back saying “We’re sorry!” (no you’re not) “Your dealer register receipt must indicate one of the participating brands of Castrol oil purchased to qualify.”

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This petty shit pissed me right off. So I wrote on the card “This is a joke and I’ll never buy Castrol products again.” (Incidentally, I have used Castrol oil in my cars since 1972.)

I got on line to find out the mailing address of Castrol, and that’s when I discovered that Castrol is owned by BP. Now not only am I a steady Castrol customer (or rather, I was one), but also I have used BP gas almost completely exclusively since 2000. I can’t find the mileage log for my ‘93 Miata, but the mileage log for my ‘99 Miata shows that I spent $19,300 on gas for it, 95% bought at BP stations, and the mileage log for my ‘04 Miata shows another $8,900, again 95% BP gas, and that’s not counting two other cars that ran on BP gas for a total of about 100,000 miles. So when I send off my letter to Castrol/BP management I will also include my cut-up BP credit card.

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Congratulations, scammers! You sure got that $5!