Foreward: my Tacoma had a recall on its fuel pump. I’d gotten the letter, but hadn’t gotten to it yet.
The dealer called me last week, mentioned the recall, and asked to make an appointment for it. Told me they’d have a loaner for me.
Dropped it off first thing this morning, got the loaner, in & out in 10 minutes.
Called me over lunch (as expected), and told me that had it done.
Took the loaner back, got my truck, in & out in 5 minutes.
Not only did they do a free inspection (like they usually do) after they replaced the fuel pump, but they gave me a free CarFax report, and a valuation on my truck just in case I wanted to trade it in (just $1000 less than I gave for it 2+ years and 30k+ miles ago...).
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Very impressed.
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